Grace Hair + Beauty Privacy Policy

WHO WE ARE

Our website address is: http://www.gracehairandbeauty.com

This privacy notice explains how Grace Hair and Beauty (Grace Hair + Beauty, Grace Hair & Beauty, GRACE) looks after personal information you give us or that we learn by having you as a client and the choices you make about marketing communications you agree we may send you. This notice explains how we do this and tells you about your privacy rights and how the law protects you.

Grace Hair and Beauty takes your privacy seriously and we will never sell or rent your

personal data to any third-party. Sharing of your data and direct marketing activities are only carried out with your express consent, which you are free to withdraw at any time.

WHAT INFORMATION WE COLLECT ABOUT YOU

We collect information about you when you book an appointment for a service or treatment, visit the salon for a service or treatment, buy a product or apply for a job, whether contact is online, on paper, by email or over the phone.

The information you give us may include your name, address, email address, phone number(s), date of birth, relevant history which may suggest that a service or treatment should not go ahead or certain products should not be used (eg allergies, pregnancy, skin conditions), payment and transaction information, IP address and CVs.

For clients under the age of 16, we will only keep and use their personal information with the consent of a parent, carer or guardian.

HOW INFORMATION ABOUT YOU WILL BE USED

In law, we are allowed to use personal information, including sharing it outside the salon, only if we have a proper reason to do so, for example:

⁃            To fulfil a contract with you i.e.: to provide the service or treatment you have requested and to communicate with you about your appointments

⁃            When it is in our legitimate interest i.e.: there is a business or commercial reason to do so, unless this is outweighed by your rights or interests

⁃            When you consent to it: we will always ask for your consent to hold and use health and medical information.

We will therefore share your information with:

 ⁃            Providers of our salon software system: PHOREST SALON SOFTWARE.

 Online bookings made with via Phorest Salon Software. Please feel free to read their Privacy Policy and details about GDPR on their site. Your information is stored within the European Economic Area on secure servers provided by Phorest Salon Software. Any payment transactions are encrypted. Sending information via the internet is not completely secure, although we will do our best to protect your information and prevent unauthorised access.

⁃            Ecommerce Provider : ECWID

Ecwid eCommerce: We use Ecwid eCommerce to process transactions via an external link to our Ecwid online store from the main navigation of our website. You have the right to access your data to delete, edit or restrict certain data uses. If you require any assistance, please contact info@gracehairandbeauty.com. Feel free to read their EU Privacy Policy here.

⁃            Website Hosting : Squarespace

This website is hosted by Squarespace. Squarespace collects personal data when you visit this website, including:

-       Information about your browser, network and device

-       Web pages you visited prior to coming to this website

-       Your IP address

Squarespace needs the data to run this website, and to protect and improve its platform and services. Squarespace analyses the data in a de-personalized form.

Squarespace Analytics:

This website collects personal data to power our site analytics, including:

-       Information about your browser, network, and device

-       Web pages you visited prior to coming to this website

-       Your IP address

This information may also include details about your use of this website, including:

-       Clicks

-       Internal links

-       Pages visited

-       Scrolling

-       Searches

-       Timestamps

We share this information with Squarespace, our website analytics provider, to learn about site traffic and activity.

Squarespace Cookies:

This website uses cookies and similar technologies, which are small files or pieces of text that download to a device when a visitor accesses a website or app. For information about viewing the cookies dropped on your device, visit The cookies Squarespace uses.

These functional and required cookies are always used, which allow Squarespace, our hosting platform, to securely serve this website to you.

We have rigorous data protection and security policies in place with all our suppliers.

We will not share your information with any other third party without your consent except to help prevent fraud, or if required to do so by law.

MARKETING

We would like to send you information about products and services which may be of interest to you. We will ask for your consent to receive marketing information.

E-NEWSLETTERS

We email e-newsletters to inform you about products, services and treatments provided by our salon. You have the opportunity to unsubscribe from e-newsletters at any time.

E-newsletters may contain subscriber tracking facilities within the actual email, for example, whether emails were opened or forwarded, which links were clicked on within the email content, the times, dates and frequency of activity. We use this information to refine future email campaigns and provide you with more relevant content based around your activity.

You have the right at any time to stop us from contacting you for marketing purposes or giving your information to third party suppliers of products or services. If you no longer wish to be contacted for marketing purposes, please contact us via email: info@gracehairandbeauty.com.

EMBEDDED CONTENT FROM OTHER WEBSITES

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

HOW LONG YOUR INFORMATION WILL BE KEPT FOR

Unless you request otherwise, we will keep your information for a maximum of 1 year from your last visit to the salon.

After a year we will delete all your personal information, except for your name, relevant client history (eg: allergy test records which we keep for 4 years) and financial transactions (which we are obliged to keep for 6 years).

ACCESS TO YOUR INFORMATION AND CORRECTION

You have the right to request a copy of the personal information that we hold about you. This will normally be free, unless we consider the request to be unfounded or excessive, in which case we may charge a fee to cover our administration costs 

If you would like a copy of some or all of your personal information, please email info@gracehairandbeauty.com and we will promptly respond to your request.

We want to make sure that your personal information is accurate and up to date. You may ask us to correct or remove information you think is inaccurate.

You can request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes 

CHANGES TO OUR PRIVACY NOTICE

We keep our privacy notice under regular review, and we will place any updates on this webpage. This privacy notice was last updated on 06/07/2020.

HOW TO CONTACT US

Please contact us if you have any questions about our privacy notice or information we hold about you by email: info@gracehairandbeauty.com.